They expect miracles. But give you no map. You solve the impossible every week — but never get the credit. Ready to run service like the strategic engine it should be?

You’re the one who calms the chaos. Who knows every installer by name. Who can predict a schedule slip just by glancing at the delivery log. You’ve saved projects more times than anyone knows — but the field still runs on luck, not leadership.

We built Wisenbaker for pros like you. We don’t need babysitters. We need field generals — leaders who know the install game, love the hustle, and can turn a reactive mess into a disciplined machine.

Your Mission:

Own our cabinet field service operation — and turn it into the best in the industry. You’ll lead a team of techs, drive quality in the field, and solve problems before they become escalations. That means tighter scheduling, smarter dispatch, clearer communication, and zero surprises for our builder clients. Your work is the difference between a missed deadline and a job done right the first time.

What You’ll Be Doing (If You’ve Got What It Takes):

• Work directly with builders to build trust and resolve issues, track trends, report what matters, and keep leadership in the loop — without the sugarcoating  
• Partner with operations, install crews, and production to close feedback loops, eliminate recurring issues, set and continue to raise the standard
• Quickly solve real-world install issues: layout conflicts, missing parts, punch items  
• Coach and develop your field techs to build and improve scheduling, routing, and ticketing processes  
• Own KPIs like cycle time, rework rate, service response time, and customer satisfaction

What We’re Looking For (No Pretenders):

• 5+ years in cabinetry or construction field service, preferably leading a multi-site or regional team
• Proven leader with the scars and stories to prove it — you know how to get people aligned, motivated, and delivering
• Strong mechanical aptitude and comfort with cabinetry installation methods and best practices
• Tech-savvy with experience in field service management software, ticketing systems, and scheduling tools

Wisenbaker Builder Services is a family-owned industry leader in stylish, on-trend interior finishes for residential builders. As one of the nation’s largest providers of flooring, cabinets, countertops, and window coverings, we take pride in delivering quality craftsmanship and exceptional service. Recognized as a Great Place to Work in 2024, we foster a collaborative and innovative environment where our team thrives.

We believe in taking care of our people, offering competitive pay, profit sharing, health benefits, retirement plans, paid time off, and growth opportunities. At Wisenbaker, your success matters, and we’re committed to helping you build a rewarding career.