This role is focused on navigating the homebuyer through the selection of their interior finish options to personalize and optimize their budget. The goal is to deliver the best experience for the buyers and with our builders by providing the highest level of customer service.
Determine the homebuyer’s vision and budget for their new home to properly take care of their needs during your given time.
Professionally sell Wisenbaker and Builder products based on the needs and wants of the buyer.
Conduct all design center appointments in the most productive, efficient and organized fashion possible within the allotted time allocated by the builder.
Thoroughly review all paperwork with the buyer to complete the finalization process.
Manager time in and outside of scheduled appointment time to optimize productivity.
Maintain all builder specific and Wisenbaker product knowledge to best sell all the upgrades.
Stay current on all outstanding emails, quotes and questions for each appointment within office time each day.
Keeping all parties on task to complete the appointments within the builder cycle time, in and outside of given appointment times.
Help to maintain a clean and organized showroom to better serve the builder and homebuyer.
Crosstrain on multiple builders and assist with specs to best utilize their time and pay.
Stay in constant contact with the builder for all pending and newly finalized buyers.
Follow the builder specific and Wisenbaker distribution policies for both final paperwork and any updates that take place thereafter.
Follow all guidelines provided by both your DC manager and builder to ensure that all duties and responsibilities are being done in an orderly fashion daily.
Wisenbaker Builder Services is a family-owned industry leader in stylish, on-trend interior finishes for residential builders. As one of the nation’s largest providers of flooring, cabinets, countertops, and window coverings, we take pride in delivering quality craftsmanship and exceptional service. Recognized as a Great Place to Work in 2024, we foster a collaborative and innovative environment where our team thrives.
We believe in taking care of our people, offering competitive pay, profit sharing, health benefits, retirement plans, paid time off, and growth opportunities. At Wisenbaker, your success matters, and we’re committed to helping you build a rewarding career.
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